Wala’a Dirhams

The easy to earn, easy to spend loyalty program for Al Islami Credit Card Members

At Dubai Islamic Bank, we constantly innovate our products to match world-class standards and to maintain our leadership in Islamic banking. The latest of these initiatives is Wala'a Dirhams – a loyalty program for Al Islami Credit Cards.

Wala'a Dirhams is a loyalty program that rewards you for using your Al Islami Credit Card. It is a program that offers you huge benefits and savings. Wala'a Dirhams are easy to earn, as you earn a percentage of your spends, each and every time you use your Al Islami Credit Card for retail purchases.

The more you spend on your Al Islami Credit Card, the more Wala'a Dirhams you earn. This program allows you to redeem your Wala’a Dirhams for all your regular utility payments, like DEWA, SEWA, Etisalat and much more.

UNIQUE FEATURES

  • Earn the best return on your spends
    • Platinum & Platinum Plus Card – 3% of all your retail spends
    • Gold & Gold Premium Card – 2% of all your retail spends
    • Classic Card – 1% of all your retail spends

      • E.g. for Platinum Card, every AED 1,000 of retail spend earns you 30 Wala’a Dirhams.
  • No complicated calculations

    • 1 Wala’a Dirham is equal to AED 1 in value
  • Unlimited earnings

    • The more you spend the more you can earn. There is no limit to the Wala’a Dirhams that you can earn.
  • Redeem against all your Utility Payments

    • You can now redeem for a host of utility services like: DEWA, SEWA, Etisalat Landline, Etisalat GSM, Etisalat Wasel (Recharge and Renewal), Etisalat Al Shamil, E-vision and RTA Salik Recharge
  • More choice for redemptions

    • Gift Vouchers for Carrefour, Union Co-operative Society, Sharjah Co-operative Society, Abu Dhabi Co-operative Society, Home Center, Sharaf DG, Paris Gallery and Travel Agency
  • Easy to redeem

    • Simply call +971 4 609 2222 for Wala’a Dirhams redemption.
  • All Al Islami Credit Card Members are automatically enrolled in this program.

FREQUENTLY ASKED QUESTIONS


  • What is Wala'a Dirhams?

    • Wala'a Dirhams is a loyalty program that rewards you for using your Al Islami Credit Card. The more you spend on your Al Islami Credit Card, the more Wala'a Dirhams you earn.
  • What is the benefit of earning Wala'a Dirhams?

    • You can accumulate Wala'a Dirhams and redeem them for your existing utility expenses or gift vouchers. Thus, it translates into big savings for you.

    • One Wala'a Dirham is equal to AED 1 in value. Thus, you don’t have to make complicated calculations to know what you can buy/do with your Wala'a Dirhams. You get what you see.

      • E.g. If you have 200 Wala'a Dirhams, you can redeem for a Union Co-operative Society gift voucher worth AED 200.
  • How do I enroll into the Wala'a Dirhams program?

    • You are automatically enrolled if you are an Al Islami Credit Card member. Just spend, earn, and redeem the benefits.
  • How are Wala'a Dirhams calculated?

    • You earn a percentage of your retail spends.
  • Do I earn on all my spends /transactions?

    • No. You only earn on your retail transactions.
  • How many Wala'a Dirhams do I earn for my credit card?

    • It depends on which credit card you have.
    • Platinum & Platinum Plus Card – 3% of all your retail spends
    • Gold & Gold Premium Card – 2% of all your retail spends
    • Classic Card – 1% of all your retail spends
    E.g. If you spend 1,000 Dirhams on your Al Islami Platinum Credit Card then you will earn 30 Wala'a Dirhams.
  • Is there a maximum of Wala'a Dirhams that I can earn?

    • No. You can earn as much as you spend.
  • Can I pay my credit card bills with Wala'a Dirhams?

    • No. You cannot pay for your Al Islami Credit Card spends/expenses with Wala'a Dirhams.
  • When can I redeem my Wala'a Dirhams?

    • You can redeem anytime you like.
  • How do I redeem my Wala'a Dirhams?

    • Simply call Al Islami Phone Banking on +9714 609 2222 and speak to our call center agent.
  • Who can redeem Wala'a Dirhams?

    • Only Primary Card members can give redemption instructions.
  • What can I redeem my Wala'a Dirhams for?

    • We have put together a host of exciting options that you can redeem Wala'a Dirhams for:

    Utility Bills:
    • DEWA
    • SEWA
    • Etisalat Landline
    • Etisalat GSM
    • Etisalat Wasel (Recharge and Renewal)
    • Etisalat Al Shamil
    • E-vision
    • RTA Salik Recharge

    Gift Vouchers:
    • Carrefour
    • Union Co-operative Society
    • Sharjah Co-operative Society
    • Abu Dhabi Co-operative Society
    • Home Centre
    • Sharaf DG
    • Paris Gallery
    • Travel Agency
  • Is there a minimum or maximum amount that I can redeem for utility payments?

    • Yes, there is a minimum and maximum limit prescribed for each utility payment service as per the table below:

    Service NameMinimum Amount Payable AEDMaximum Amount Payable AEDPart Payment
    Etisalat – GSM/ Etisalat Landline/ Dial up/ Al Shamil/ Evision 30 10,000 Allowed
    Etisalat Wasel Recharge 30 or higher in multiples of 10 10,000 NA
    Etislat- Wasel renewal 100 100 Full Payment only
    RTA Salik Recharge 50 or higher in multiples of 50 5,000 NA
    DEWA No Minimum amount No Maximum amount Allowed
    SEWA No Minimum amount No Maximum amount Full Payment only

  • How much time will it take to credit my utility account after my redemption request has been accepted by Dubai Islamic Bank?

    • Please expect at least 3 working days for the payment to get effected after acceptance of redemption request by Dubai Islamic Bank.
  • How much time will it take to receive the gift vouchers?

    • Please expect at least 7 working days for the vouchers to reach you.
  • Can I gift the vouchers?

    • Yes. Once you receive the vouchers you can gift them to anyone.
  • Can I give another address for delivery of vouchers?

    • No. The vouchers will only be delivered to your address in our system.
  • Will Wala'a Dirhams expire?

    • Yes. Wala'a Dirhams will automatically expire in 3 years if you do not redeem them.
  • How do I know how many Wala'a Dirhams I have earned?

    • Simply call Al Islami Phone Banking on +9714 609 2222 and speak to our call center agent. You will also receive a loyalty statement that shows you your Wala’a Dirhams balance.
  • Can I gift/transfer my Wala'a Dirhams?

    • No. You can only redeem them.
  • Can I convert Wala'a Dirhams into cash?

    • No. Wala'a Dirhams cannot be converted into cash.
  • When can I not redeem Wala'a Dirhams?

    • If your Card is cancelled, delinquent or has been blocked for any reason you will not be able to redeem your Wala’a Dirhams.
  • What happens if I cancel my card and have balance Wala'a Dirhams?

    • You must redeem your Wala'a Dirhams before cancellation as unredeemed Wala’a Dirhams will be forfeited upon Card cancellation.
  • What happens in disputed transactions?

    • Disputed transactions will be resolved after investigation by the Bank. The Bank’s decision will be final and binding.

    Click for:
    Terms and conditions for Wala’a Dirhams (Revised August 2010)