Service Channel- Ahlan Banking Services (ABS)
A dedicated corporate customer service center providing extended banking hours, personalized service, hotline, single touch point and one window operations; other services include daily courier, automated reports through autofax and auto email, etc.
ABS introduces new concept in DIB’s corporate customer service standards. ABS offers you a menu of service improvements which can be tailored to your individual business needs. These service enhancements collectively allow you to manage your business finances more effectively and conveniently.
The following are the key features of ABS :
- ABS Hotline (a single point of contact)
- ABS Courier
- ABS Auto-Fax Reports
- ABS Express Transactions
- ABS Cheque Management
- ABS Foreign Exchange and Money Market Information